 |
| Shopping Cart | Checkout | Customer Service | Policies | About Us | Home |
 CATEGORIES |
 |
Store Policies PayPal We accept PayPal on our site or we can send you a PayPal invoice. NOTE: We only ship to the shipping address provided by PayPal. Credit card We accept American Express, Discover, MasterCard and Visa credit cards on this site, through PayPal on this site, by phone, fax and email. NOTE: If your order is $400.00 or more, we only accept credit card payment if we can verify with the credit card company that we will be shipping to the credit card billing address. American Express is usually the only credit card company that will do this for international credit cards. Since Discover, MasterCard or VISA credit card usually will not do this, Discover, MasterCard or VISA credit card payment may not be available for international shipment for orders of $400.00 or more. Phone ordering by credit card - We accept American Express, Discover, MasterCard and Visa credit cards by telephone. Just call 760-534-5338 from 8am to Noon PST Monday through Friday. We will need your credit card number, expiration date, 3 or 4 digit verification code on the back of the credit card (front of American Express) and credit card billing address (if different than shipping address). We will need the complete shipping address including name, company name (if any), address (including suite or apartment number if any) and telephone number. Fax ordering by credit card - We accept American Express, Discover, MasterCard and Visa credit cards by fax. Just fax a page including the item SKU number to 760-323-5333. We will need your credit card number, expiration date, 3 or 4 digit verification code on the back of the credit card (front of American Express) and credit card billing address (if different than shipping address). We will need the complete shipping address including name, company name (if any), address (including suite or apartment number if any) and telephone number. Email ordering by credit card - We suggest you send 2 separate emails - the first email with half of the credit card number and the second email with the other half of the credit card number and the rest of the information including the item SKU number to webstore@recycledsoftware.com. We will need your credit card number, expiration date, 3 or 4 digit verification code on the back of the credit card (front of American Express) and credit card billing address (if different than shipping address). We will need the complete shipping address including name, company name (if any), address (including suite or apartment number if any) and telephone number. Money order, personal check, business check or cashiers check Please mail payment to: If you are sending a Money Order from the United States Postal Service, American Express, Travelers Express, Wal-Mart or Western Union - we will ship the product as soon as we receive payment. If you are sending a cashiers check, personal check, company check or a Money Order (other than from the United States Postal Service, American Express, Wal-Mart or Western Union), we will deposit the check and wait for it to clear our bank before we ship the product. If you are in a hurry - you can give us a telephone number for the financial institution on which the check is drawn. When we receive your check, we will call them and if they verify that the funds are available in the account to cover the check, we will ship the product that day. Bank Wire Transfer Bank Wire Transfer must include any outgoing fees charged by your financial institution in your payment. We must receive the purchase price plus $20.00 for our incoming wire transfer fee. If you want to pay by wire transfer, please send us an email and we will reply with our bank information. Western Union - www.westernunion.com 1. Send payment in U.S. Dollars to Sandra L Conway, Recycled Software, 3764 Serenity Trail, Palm Springs CA 92262-9774 USA phone 760-534-5338 Travelers Express MoneyGram International Money -moneygram.com 1. Send payment in U.S. Dollars to Sandra L Conway, Recycled Software, 3764 Serenity Trail, Palm Springs CA 92262-9774 USA phone 760-534-5338 Shipping cutoff All software is in stock. We must receive your cleared payment by 10 AM Pacific Time in order to ship your package that shipping day. Payments received after 10 AM Pacific Time will ship the next shipping day. Shipping days We only ship United States Postal Service (USPS) on Tuesday and Friday excluding Holidays. We ship FedEx every weekday (no Saturday or Sunday). Shipping insurance All shipments are insured for loss or damage. USPS Delivery Confirmation We include FREE USPS Delivery Confirmation and after shipment we will send you an email with the Delivery Confirmation number. Shipping in the United States Our normal shipping is by United States Postal Service (USPS) Priority Mail which is normally delivered in 2 to 3 business days (Saturday is a USPS business day). Please understand that shipping times are approximates only and are not guaranteed and may be delayed as added security measures are added to the USPS shipping processes. NOTE: For items of $250.00 or more, we often choose to upgrade shipping to FedEx 2-Day at no additional cost to the buyer. FedEx shipping in the United States using your FedEx account number If you are the authorized user of a FedEx account and you want shipment to the billing address on that FedEx account, we can have FedEx bill the actual charges directly to your FedEx account. Please call us at 760-534-5338 from 8am to Noon PST Monday through Friday with your FedEx account number and the FedEx service option (Priority Overnight or Standard Overnight) that you want us to use. We will have FedEx send you an email with the FedEx tracking information. FedEx shipping in the United States using our FedEx account number If you want FedEx shipping and do NOT have a FedEx account number We will have FedEx send you an email with the FedEx tracking information. FedEx service options International restricted countries Generally we will not ship to the following international countries: Afghanistan, Angola, Bangladesh, Bulgaria, Burma, Burundi, Congo, Cuba, Ethiopia, India, Indonesia, Iran, Iraq, Romania, Rwanda, Seychelles, Slovenia, Sudan, Syria, Yemen. Shipping outside of the United States Our normal international shipping is by United States Postal Service (USPS) Priority Mail International, which is normally delivered in 6 to 10 business days. Please understand that shipping times are approximates only and are not guaranteed and may be delayed as added security measures are added to the USPS shipping processes and by delays in your country's Customs Department. Import customs, duties, tariffs or taxes outside of the United States Most countries have import customs, duties, tariffs or taxes that they levy on goods entering their country. These charges are NOT part of the shipping charges. Normally these are collected by the delivery company and then remitted to your country's agencies. These amounts vary for each country and may be substantial. Any such costs are the sole responsibility of the buyer. The buyer may want to research these amounts in advance of purchasing this item from us and having the item shipped by the United States by the US Postal Service. Cancellations If for any reason you want to cancel your purchase prior to shipment, call us as soon as possible at 760-534-5338 from 8am to Noon PST Monday through Friday. As long as we have not actually delivered the package to the shipper, we will simply cancel your order and we will issue a refund of the full purchase price including the shipping charges. If we have already delivered the package to the shipper, you can simply refuse the package when it is delivered to you. When we receive the refused package, we will issue a refund of the full purchase price (no refund of shipping charges). All refunds will be to the payment method originally used for payment. Returns We have an unconditional 30-day money back guarantee (no refund of shipping charges, 40% on open DVDs). If for any reason you are not completely satisfied with your purchase, email us or call us at 760-534-5338 from 8am to Noon PST Monday through Friday within 30 day of your invoice date and we will issue a Return Authorization Number. Ship at your expense the complete product to Recycled Software, 3764 Serenity Trail, Palm Springs CA 92262-9774. As soon as we receive the complete returned product, we will issue a refund of the full purchase price (no refund of shipping charges, 40% refund on open video DVDs) to the payment method originally used for payment. If the software is defective and you want a replacement - email us or call us and if possible we will send you replacement disks or CD-R's. |
Recycled Software. All Rights Reserved.
| ||
